In this tutorial, I will explain how to download GLPI from the command line with wget, unzip it and move it to the virtualhost folder. If you have a Web server under Linux with Nginx, this tutorial will allow you to install GLPI without needing to use a WinSCP type client or FTP server. 1. …
In this tutorial, I will explain how to enable and configure email notifications. To send messages, we will configure an SMTP server. To work, notifications need automatic actions to be correctly configured. Enable and configure email notifications in GLPI In the menu, expand Configuration 1 and click on Notifications 2. By default, notifications are not …
Présentation The collector in GLPI allows you to retrieve emails from a mailbox and then create a ticket. If in your organization you have a mailbox dedicated to IT incidents, the collector will allow you to collect emails from this mailbox and create a ticket automatically. When message (email) notifications are enabled, if users respond …
In this article, which is not really going to be a tutorial, but rather a guide to help you move from GLPI 9.5.X to GLPI 10.0.X. At the time of writing this guide in 2024, it has now been almost 2 years since GLPI 10 is out. There are still many organizations that have still …
Dans ce tutoriel, je vais vous expliquer comment configurer les actions automatiques dans GLPI 10. Overview of automatic actions in GLPI To carry out certain background actions such as email notifications, collection of messages for ticket generation, various maintenance tasks, etc. GLPI 10 uses automatic actions also called cron. Automatic actions are executed with two …
In this tutorial, I will explain to you how to set up network inventory in GLPI 10 with GLPI Agent. This is the functionality equivalent to network discovery and inventory with FusionInventory: Fusion Inventory: Configuring Discovery and Inventory Tasks – 247-IT Presentation of network inventory with GLPI Agent The network inventory allows you to discover …
Introduction In this tutorial, I will explain how to set up automatic inventory in GLPI 10 with GLPI Agent. Before version 10 of GLPI, you had to go through a plugin (Fusioninventory or OCSInventory) to have automatic inventory in GLPI. Since this functionality is native to GLPI, if you are used to using FusionInventory, you …
In this tutorial, I will explain how to install GLPI 10. Presentation of GLPI GLPI is the acronym for Gestionnaire Libre de Parc Informatique, it is open source software written in PHP and which uses a MySQL or MariaDB database. GLPI is today published by the company Teclib which distributes GLPI under an Open Source …
In this tutorial, I will explain how to modify the URL of the GLPI server on a FusionInventory Agent. You may need to make this type of change for several reasons: GLPI server change Protocol change to switch to HTTPS In this tutorial, we will see the second case, I had to do this manipulation …
The collectors in GLPI allow the creation of tickets automatically in the assistance part by sending an e-mail. A user sends an email to [email protected]. GLPI will use the automatic tasks to retrieve the email in the box and create a ticket in the helpdesk. Prerequisites Have the PHP IMAP extension enabled. Have configured the …