Office 365 / Exchange Online: import / export right

Exchange 2013 Exchange 2016 Exchange 2019 Exchange Online

In this tutorial, we will see how to add the import / export right for the admin user in Office 365.

By default this possibility is not granted, if you try to go to the interface to manage the imports you should get this message:

Error import right o365

Configure import and export rights on Exchange

Connect to the Office 365 portal and click on Administration 1.

In the left menu, click on Administration Center 1 then Exchange 2.

o365 menu

In the EAC, click on 1 permissions.

cea o365

We will now add the rights to the Organization Manager group, for that select the 1 and click the icon to modify it 2.

edit om

Click on the + 1 to allow the addition of Role.

add role

Select the Mailbox Import Export 1 role, click on add -> 2 and on OK 3.

Add role mailbox import export

Check the role has been added 1 and click on Save 2.

check role mb import

The application of rights is not instantaneous, it can take up to 24 hours, go regularly to the import page, when you no longer have the message, the rights will be applied.

The handling for Exchange 2013/2016/2019 is similar.

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